Hutchinson Businesses during COVID-19

SUBJECT TO CHANGE- Please check back daily for updates. Last Updated 4.09.2020 at 9:45am
Not all businesses are included in our listings.
Chamber Members are highlighted.

Ace Hardware

Normal business hours

Allina Home Oxygen & Medical Equipment

By appointment only. Call for assistance 320-234-5110

Animal Medical Center on Crow River

Normal business hours

Adjusted hours 9am-7pm
Exclusive hours for vulnerable customers Tues & Thurs 8:30am – 9:30am

Art Center

Closed until April 3rd

Ashley Furniture

Closed 3/27 – 4/11
Warehouse and delivery operations will continue during this time.
Online shopping is available at

Beeler Chiropractic
Open normal business hours with extra sanitation practices in place
Mon &  Wed: 8am – 6pm
Tues, Thurs & Fri: 8am -5pm

Benny’s Meat Market

Normal business hours- WILL DELIVER
Additional grocery items available

Carly’s Shoes

Closed as of 3/27 5pm

CarpetsPlus Color Tile

Open by appointment only


Adjusted hours 6am-8pm
*First hour is reserved for At Risk Individuals

Pharmacy hours: Mon-Fri 9am-8pm, Sat 9am-6pm, Sun 10am-5pm


Lobby is by appointment only, Drive-Thru is OPEN
Regular hours: Mon – Fri 8:30am – 5:30pm     Sat CLOSED

Cenex – Adams St Location
Temporary Hours
Mon – Fri 6am – 8pm
Sat & Sun 7am – 8pm

Citizens Bank & Trust

Lobby is closed, Drive-Thru open Mon – Fri 8am – 6pm     Sat 9am – Noon

City of Hutchinson

Click this link to find information about all city services & businesses

COVID-19 (Coronavirus) Information

Clay Coyote

Gallery is closed, but online shopping is available

Common Cup Ministry

-BACKPACK WEEKEND BAGS are available M-Th from 11:00 am – 1:30 pm in back of the Hutch Common Cup office. They will NOT be available at the school lunch distribution sites. Please only take if your child has been receiving bags throughout the school year. Your child may only take one bag per week.
-The March 31st HUTCH DIAPER DISTRIBUTION will take place. Please drive to the back of the Hutch office, stay in your car and Bev will bring the diapers to you.
-FARE FOR ALL will be held as a drive-thru style at the Event Center on Thursday, April 2nd from 3pm-5pm. Credit cards or ebt only.

Also, Common Cup is not accepting any donations at this time.

Crow River Golf Club

Open Thursday & Friday for Curbside Orders
Orders can be placed between 3-5pm and picked up 5-7pm
Menu provided on link below

CVS Pharmacy at Target
M-F 9am-7pm, Sat 9am-5pm, Sun 11am-5pm.

Crow River Floral

Will Close Friday 3/27 until further notice

Crow River Winery

Will Deliver to Hutchinson & Silver Lake. Shipping available to any MN Address for $5. Minimum order of $35.
Visit to order

Duane Jindra Crop Insurance Agency L.L.C.

Open normal business hours (Mon. – Fri.  9am – 5pm)

Dundee Floral

Edward Jones

Open normal business hours (M – F 8:30am – 5pm)
Open for over the phone, WebEx and mail methods.
320-234-5939      Edward Jones

Evergreen Apartments:
 The office is currently closed to in-person visits but able to assist residents & customers.
320-587-9432 or email at:

Excelsior Homes

Open by Appointment only
Contact by Phone or Email.

Factory Direct

Closed 3/27 – 4/11
Warehouse and delivery operations will continue during this time.
Online shopping is available at

Faith Lutheran Church

No worship services on location. Staff  available for calls, emails, one-on-one visits. Worship will be on the radio & regular cable TV & Facebook sessions. Please check their website for regular updates.           320-587-2093 

Family Video
Closed until further notice.  Rentals can be returned to dropbox.

Farm Bureau Financial- Ryan Elbert

Mon. – Thur.  8am – 5pm    Fri.-  8am – 4:30pm
Lobby is closed, but available by phone

Five Star Financial – John Sanken

Regular Business Hours

Fun Sports of Hutchinson

Full service department. Pick-up & delivery available for vehicles
Will ship or do curb-side pick up for parts
Monday & Thursday: 9am – 7 pm
Tuesday, Wednesday & Friday: 9am – 5:30 pm
Saturday: 9am – 2 pm
320-587-9505       Fun Sports of Hutchinson

Genesis Salon & Enso Spa

Closed until May 1st
April 1st – available for retail sales for curbside pickup


Closed until further notice

Hager Jewelry

Open (Doors locked)  Mon. -Fri. 10am-4pm
Saturday, April 4th Hager Jewelry will be Closed
Call 587-2230 for appointments or when you arrive. Feel free to go to back door and ring the doorbell for service.


Open Mon – Fri 9am – 5:30pm
Sat 9am – 4pm

Hutchinson Event Center

Closed until further notice.

Hutchinson Health

Visitor restrictions & appointment guidelines available online
COVID-19 Update

Hutchinson Mall

Closed until further notice

Hutchinson Public Library
Closed until further notice. Please do not return items to the library at this time. Due dates for all items have been extended. All April & May library programs and events are canceled/indefinitely postponed.

Holiday Gas Station

Beginning 3/23 adjusted hours: 5am-11pm, 24 hour pumps when paying with card.
Limited hot food options.

Jay Malone Motors

No vehicles sales. Open for service!

Keller Williams- The Broll Team

Office Open by appointment only.

Kock’s Jewelry

Temporarily Closed until Further Notice

Kwik Trip

Open 24 hours a day.

Lamb Shoppe

Beginning Saturday, March 21st, Hours will be Mon – Sat. 10am – 2pm.
Classes postponed. Still available are phone-In Shopping & wellness consultations via phone or zoom.

Liquor Hutch

Monday – Saturday 10am – 8pm
Sunday 11am – 6pm
Debit/Credit cards only NO CASH Purchases


Closed until further notice

McLeod County COVID-19 Updates

Phone line with recordings from Public Health employees with information and updates about COVID-19. Call 320-484-4369.

McLeod County Emergency Food Shelf

2020 MN FoodShare March Campaign has been EXTENDED TO APRIL 30, 2020!
donation drop hours are 3pm-8pm
Donations are welcome anytime before then but it may be wise to check our website or Facebook page for the most current hours. We are doing all we can to remain open and available for service for as long as possible!

McLeod Title

Open normal business hours (M – F 8am – 5pm)


Children under the age of 16 are no longer allowed in the store due to COVID-19.
Adjusted hours: Mon-Sat 6am-8pm, Sun 8am-7pm

MidCountry Bank

Drive-thru only

New Journey UCC

Closed office, please call for assistance
10am Sunday worship service via Zoom


Starting Monday, March 23rd the office will be closed
e-Services/night drop/ATM only
320-587-4666 for all inquires

Outdoor Motion

Open normal business hours:   Mon-Thurs 10am – 6pm,     Fri 10am – 5pm,       Sat 10am – 3pm


Offering curbside pick up for online & phone orders
Mon – Sat 9am – 7pm     Sun 10am – 7pm

Piehl Hanson Beckman P.A.

Temporary Adjusted hours until April 14th
Mon, Tues, Thur 8am – 6pm
Wed, Fri 8am – 5pm
Sat & Sun – Closed

Primary Eyecare

Emergency & Urgent vision concerns only. Please call to order contact lenses.
Mon – Fri 8am-5pm
*Effective 3/18- 3/27

RAM Buildings

Open Mon. – Fri 8am-5pm


Please refer to this link for the most recent information:
Please contact with any questions


Normal business hours Mon – Fri 8am – 9pm,    Sat 8am – 6pm,   Sun 9am – 6pm

Sally Beauty
Closed until April 9th
Order online at
Mon-Sat  10am – 6pm       Sun 11am – 5pm


Drive-thru only
Text UPDATE to 44394 for updates

Southwest Eye Care

Urgent / Emergency Care only. Call to order contact lenses
Mon – Fri 8:30am – 5pm

St. Anastasia Catholic Community

All Masses have been suspended until March 31st.
Daily Masses will be streamed on Facebook at their normal time.
During weekend Mass times, Eucharistic Adoration will be held in the church with the distribution of Communion.  Weekend Mass will be on local channel 10 HCVN on Sundays at 7:30am and Wednesdays at 7pm.

Starbucks- Target location

Stepping Stone Therapeutic

Mon & Tues 8am – 8pm,  Wed & Thurs 8am -6pm,  Fri 8am – 4pm
Check the website for any updates
Telehealth appointments available

Adjusted hours 7am-9pm
Returns & Exchanges Suspended  until 4/11
*First Hour each Wednesday is reserved for At Risk Individuals

Today’s Driving School

Suspended all behind the wheel sessions.

Tri County Water

Normal office hours 7:30am – 4:30pm
Offering curbside pickup for water and salt needs

Twice is Nice

Closed until further notice

Valley Sales of Hutchinson

No Sales.
Service     Mon – Fri 8am – 5pm,   Sat 9am -Noon
Also offers drop off and delivery services


Store hours: daily 9am-9pm
Pharmacy hours: Mon-Fri 9am-7pm, Sat 9am-6pm, Sun 10am-6pm
Drive-Thru offers medication, limited grocery & household pick-ups


Adjusted hours 7am- 8:30pm
*Each Tuesday is reserved for At Risk Individuals 6am-7am
Additional steps will be taken to promote social distancing and control customer flow in and out of our store. Our General Merchandise doors will remain closed and we will create queue lines to enter and exit our grocery side doors. 

Walmart Pharmacy

Open 9am-8pm with a lunch break from 1:30-2pm
Tuesdays from 6am-8am are reserved for senior citizens over 60

Wendorff Insurance

Lobby closed, please call during business hours Mon-Thurs 8am-5pm,   Friday-8am-12pm

Yamaha Motorsports
Mon – Fri  9am- 5:30pm        Sat 9am – 1pm

Business Resources for COVID-19 Impact

Business Resources for COVID-19 Impact
updated 4.3.2020 2:30pm

MN COVID-19 Website


CARES Act – US Chamber

Small Business Owners Guide to the CARES Act final



EXECUTIVE ORDERS from Governor Walz 3.25.2020



SBA Disaster Loan Website has been updated

WEBINAR For SBA Disaster Loan

If you have employees who CAN work from HOME, they SHOULD work from home, whether your industry/work is deemed critical or not.

Updates on Governor Walz’s Executive Orders

Still Open: Facilities

  • Frequent and deeper cleaning of the office and home.
  • Social Distancing guidelines should be followed.
  • Minimize the opportunity for face to face, hand to surface contact.
  • basics: wash your hands, don’t touch your face.


  • Keep communicating with your customers, and stay active on social media. Let your customers know that you are open for business, or remind them how you can help. Let them know what you are doing to protect their health as well.
  • Keep communicating with your team as well. They need your leadership and certainty.
  • Finalize work strategies and protocols should you need folks to work from home, or make changes to staffing. There are a number of great tools out there that can maximize productivity, and cloud storage like GoogleDrive, Dropbox, and Microsoft OneDrive are increasingly cost effective.
  • If you are in retail or service or another public facing business, what can you do to protect both your customer base and your employees? Leverage technology and easy pick-up or delivery, for example. • How will you handle travel?
  • For meetings with large groups, consider moving online. You can still get the work done, and it may actually save you time. Zoom, GoToMeetings, Microsoft Teams are all great tools for this.
  • if you have employees being laid off, they should go here to apply for unemployment 
    Anyone who has paid into Unemployment Insurance (MN UI) is eligible to receive benefits


Stay informed and look for information from reliable and trusted sources, including:


What’s Happening February 2020!

Thank you for your support at the Chamber Annual Event and Congratulations to the 2020 Community Award Winners!

Thank you to everyone who helped make the 2020 Chamber Annual Event – Hutch-Opoly a huge success! A special thanks to our event sponsors. Our deepest gratitude to them for supporting our event.

Visionary Sponsor: Citizens Bank and Trust Co.

Welcome Sponsor: MITGI

Event Sponsors: 3M, ATHC, Hutchinson Health, and Uponor

In-kind Sponsors: CineMagic Century 9 Theatre, Crow River Winery, Innovative Foam, Kock’s Jewelry, Muddy Cow, and Oakdale Golf Course


Image may contain: 4 people, people standing and indoor

The Hutchinson Chamber of Commerce and Hutchinson Jaycees are excited to announce the Community Award winners. The winners are (from left to right) Young Leader of the Year – Luke Krueger, Volunteer of the Year –Mavis Schwanke, Teacher of the Year – Gloriann Heikes, and Business Person of the Year – Dean Bertram.

You can find more pictures from this event here:  Hutchinson Chamber’s Facebook page

Passing of the Gavel – Chamber Board Chair

The Chamber takes this opportunity to thank 2019 Chamber Board Chair Roman Bloemke for his service to the Board and to each of us in the past year; and we welcome the 2020 Chamber Board Chair Beth Gasser into that position.

The Chamber would also like to thank outgoing Chamber Board Member Keith Heikes for his committed service.

Passing of the Gavel – Hutchinson Ambassadors

The Chamber takes this opportunity to thank 2019 Ambassador President Leah Watzke  for her service to the Ambassadors and to each of us in the past year; and we welcome the 2020 Ambassador President Matt Bielke  into that position.

2020 Tourism Marketing Grant Deadline – March 1st

Grant applications are due by March 1, 2020! Click the link below for more information.

Since 2013, the Chamber has enjoyed granting money to events held in Hutchinson hosted by nonprofits and for-profits. These grants help cover the expense of marketing that covers a radius outside the Hutchinson area for the event. These events help the Chamber bring more people to our beautiful and welcoming community – there really is #MuchInHutch!

Tell your friends, co-workers, committees, and organizations about the Chamber’s Tourism Marketing Grant. We love to help events as they help us and increase the traffic and awesomeness of Hutchinson!

More information about the Tourism Marketing Grant program, grant criteria, and grant applications can be found on our Tourism Marketing Grant blog.  Grants will be awarded March 31, 2020 for applications returned by March 1, 2020.

2020 Tourism Marketing Grant Criteria, Deadlines and Grant Application (pdf)

Quarter 2 Table Tents – Deadline March 1st

The deadline for Quarter 2 Tables Tents is just around the corner, be sure to get your entry in today!

Due to a lack of entries, Quarter 1 Table Tents were not printed. We have had countless inquiries about where they are. Many people rely on them to know what is happening in Hutchinson. What a great marketing opportunity for your event! Table tents are a quick, easy, and inexpensive way to reach Hutchinson area residents and visitors.  The Chamber prints and delivers over 900 table tents around the community. Make sure you get your event added to the Chamber’s table tents.

The cost is $30 Chamber Table Tent form - blankper event listing for community members. Chamber Members receive a $10 discount per event listing. Submitting an event is easy… just complete the printable Table Tent Entry Form and mail, email or drop it off at the Chamber.

Also, if you submit an event to our table tents, make sure to add it to our Community Calendar. The Community Calendar averages about 100 views a day, so don’t forget to utilize it! Submitting an event to the Community Calendar may be done through your Chamber Member Portal or directly on the Community Calendar page!

The deadline for Quarter 2 (April, May & June) is March 1.

If you want table tents delivered to your business or if you want to submit an event for an upcoming table tent, please contact the Hutchinson Chamber by phone 320-587-5252 or by email

Business Connection logo

Please join us for March’s Business Connection hosted by Health Source Chiropractic on Friday, March 6th from 7:00 AM to 8:00 AM.

Business Connection is a morning networking event that takes place at a Chamber business on the first Friday of each month from 7:00 AM to 8:00 AM. Chamber Members are invited to gather, enjoy coffee and a light breakfast, and share a quick update or information on their business/organization. We will always have a Chamber update for you as well.

Door prizes will be given out, so make sure you bring your business card to be entered into the drawing. This networking opportunity is a great way to know people in the community and keep in touch with Hutch!

If you are part of a Chamber business/organization and interested in attending, please register online via the link provided below. Multiple guests per organization are welcome, just remember to register!

Please join us for the Next Chamber Business Connection at:

HealthSource Chiropractic
Friday, March 6th from 7:00 am to 8:00 am.

Register Here for the March Business Connection 


Thank you to February’s Business Connection host – St. Anastasia’s.

Invitation to Business Connection & Business After Hours

Please extend an invitation to Business Connection and Business After Hours to your employees.  All Chamber Members and their employees are welcome to these programs. Please remember to register for the events through the links provided in this newsletter.

Maximize Your Membership!

Job Postings for Chamber Members — Are you looking for qualified applicants to fill open positions at your business? Post you job openings on through your Chamber Membership. Use us as a trustworthy resource to get the word out about your available positions. We reference these job postings and share them on our Facebook page! Click on the image below for instructions, or call the Chamber with questions.

Are you hiring? Post your job on (pdf)

Business After Hours is a great way to learn about businesses in Hutchinson and network with fellow Chamber Members. Get behind the scenes access to our local businesses… see what they make, do, or provide for our community. This monthly event is open to all Chamber Member business employees or by a Chamber invitation. Registration is advised. Businesses interested in hosting a Business After Hours event, or seeking more information should email the Hutchinson Ambassadors.

If you are the only primary representative with your business receiving emails from the Chamber, please invite all your employees to join us! Preregistration is strongly encouraged, so our business hosts may plan accordingly.


February’s Business After Hours will be held on

Thursday, February 13th from 4:00 PM – 6:00 PM at

Edina Realty, located at 904 Highway 15 S, Hutchinson, MN

Click here to register for February’s Business After Hours or call the Chamber at 320-587-5252.


Image result for b & b sports & rv hutchinson mn

March’s Business After Hours will be held on

Thursday, March 12th from 4:00 PM to 6:00 PM at

B & B Sports & RV  20271 MN-15, Hutchinson, MN

Registration coming soon!

New & Renewing Chamber Members

We would like to welcome our new members to the Hutchinson Chamber of Commerce!

  • Berger Plumbing, Heating & Air Conditioning
  • Larson Building Inc.

We  want to thank the following members for renewing their partnership with us!

  • Ace Hardware
  • Adara Home Health
  • Applebee’s Bar & Grill
  • Area 22 Paintball
  • Buffalo Wild Wings
  • Cal-Tex Companies
  • CenBank
  • Cobblestone Hotel & Suites
  • Collin Peterson
  • Crow River Golf Club
  • Disabled American Veterans (DAV)
  • Dostal Electronics Center
  • Echo Family Dental
  • Ecumen Oaks & Pines
  • Excelsior Homes, Inc.
  • FRF Productions
  • Hager Jewelry Inc
  • Harmony River Living Center
  • Hillyard, Inc.
  • Hjerpe Contracting, Inc.
  • Holiday
  • Hometown Realty, Inc.
  • Hutch Café
  • Hutchinson Area Dollars for Scholars
  • Hutchinson Bus Line, Inc.
  • Hutchinson Center for the Arts
  • Hutchinson Elks Lodge 2427
  • Hutchinson Health
  • Hutchinson Kiwanis Club
  • Hutchinson Lions
  • Hutchinson Rotary
  • James Young & Associates, Ltd.
  • Kock’s Jewelry, Inc.
  • Larry & Connie Fraser
  • Legend Companies
  • Little Crow Archery Club
  • Masterson Staffing Solutions
  • Maurices
  • McDonald’s
  • McLeod Cooperative Power
  • McLeod County Abstract & Title Services
  • McLeod County Fairgrounds
  • New Discoveries Montessori Academy
  • New Era Financial Group, Inc.
  • Nuvera
  • Oakdale Golf Club
  • Parkview Dental
  • Piehl, Hanson, Beckman, P.A.
  • Primary EyeCare
  • Quade Electric
  • RAM Buildings, Inc.
  • Regional Eye Specialists, P.A.
  • Ridgewater College
  • River of Hope Lutheran Church ELCA
  • Runnings
  • Sheila Murphy
  • SNAP Fitness
  • Sonora’s Mexican Restaurant
  • South Skyview Estates
  • Southwest Initiative Foundation
  • State Farm Insurance, Steve Kropp
  • Title Mark
  • Tri County Water Conditioning, Inc.
  • Uponor
  • Viking Signs
  • West Central Industries
  • Wetterling & Roepke Financial Services
  • Zellas

Business of the Month

February’s Business of the Month is Chamber Member Hager Jewelry. This locally owned full-service jeweler has been been in operation since 1913! You may recognize them by their signature clock outside their downtown location. They offer watch and ring repair, customization, and a full retail store. To learn more about Hager Jewelry click here.

138 Main St S 
Hutchinson, MN 55350


The Chamber’s Business of the Month program is a free marketing opportunity that is only available to Chamber Members. The featured business will be interviewed on KDUZ by Mary, the business logo and company information will be featured on the Chamber’s website for one month, in the Chamber’s monthly newsletter, and will be highlighted by the Chamber in the Hutchinson Leaders’ business section.

If you are interested in this opportunity, please email Mary or call Mary at the Chamber.

Hutchinson Ambassadors

Hutchinson Ambassadors business logoThe Hutchinson Ambassadors serve as the welcoming and social arm of the Hutchinson Chamber by actively supporting and promoting Hutchinson and its surrounding business community.

The Ambassador’s Facebook page is a great place to see photos of all the visits and other special events hosted by the Ambassadors.

You may have seen our Ambassadors around town – you can recognize them by their blue shirts and friendly smiles. They welcome new business openings, as well as, celebrate business renovations and milestones with an Ambassador Business Visit.

January’s Ambassador Business Visits:

  • CorTrust Bank

Business logo for PLUSE

Professionals Under 40 Leading Socializing and Educating

PULSE, a committee of the Hutchinson Chamber, is a group of  Professionals Under the age of 40 who asked themselves the same question and then created the answer. Our goal is to help young people in the Hutchinson area become better Leaders, create a concrete Social network with professional value, and continue to Educate themselves on important life and business topics.

PULSE meets for Lunch & Learn events on the 2nd Wednesday of the month, January – May & September – December  from 12:00 PM – 1:00 PM at Squeaky’s Grill and Bar. The events are free to attend, a $10 lunch option is available.

Like the PULSE Facebook page to get the latest event information and registration links.

The group also gets together at quarterly social events.  Refer to the printable image below for the 2020 schedule.

Something from Mary!

Mary Hodson
Networking is for everyone

Insight into the Chamber’s networking events.

The rest of Mary’s article can be found on February’s Something from Mary blog.


Save the Date!

    7      Business Connection
    12    PULSE Lunch & Learn
    13    Business After Hours

    6       Business Connection   Register Here
    11     PULSE Lunch & Learn     PULSE Facebook
    12     Business After Hours – B&B Sports & RV  Register Here

    3     Business Connection
    8     PULSE Lunch & Learn
    9     Business After Hours

     1        Business Connection
    13      PULSE Lunch & Learn
    14      Business After Hours
    20      Leadership Institute 2018-2019 Graduation

    5      Business Connection
    5      Dairy Day

    27   Chamber Golf Event – Crow River Golf Club

    7    Business Connection

    4           Business Connection
    9           PULSE Lunch & Learn
    18/19      46th Arts & Crafts Festival
    18/19     Taste of Hutchinson
    24/25     Leadership Institute 2020-2021 Begins

    -Farm Fatigue Buckets Delivered-
    2     Business Connection
    14    PULSE Lunch & Learn
    8     Business After Hours

        6   Business Connection
    11   PULSE Lunch & Learn
    19   Taste of the Holidays
    28   Small Business Saturday

    Crop Management Input Seminar
    4   Business Connection
    9   PULSE Lunch & Learn

January 2020 – Something from Mary!

We are sliding into the new decade- the roaring twenties are back!

The new year, and in this case decade, always brings me to a place to contemplate ‘what did we do well and what could we have done better.’ Do you do this?

I have a couple of tools you might consider for your own analysis.

I learned from Steve Gasser, “Keep Stop Start” and have found this to be a great way to review aspects of a business. Will we keep or start doing this program? Do we need to start a program?

It is also an easy language for everyone to use in your business. It may seem simple, but we have found it to be very effective as staff evaluates programs, events, and services. Using it for specific products or product lines, service lines, territories or regions…. It has a host of opportunities for your specific industry.

Keep Stop Start also functions as a communication device when speaking with employees during evaluations or difficult conversations.

Now, you could SWOT it around. SWOT analysis goes deeper than Keep Stop Start. SWOT stands for Strengths Weaknesses Opportunities and Threats.

Strengths and Weakness are considered internal to the organization, while Opportunities and Threats are external. In an easy four-square-grid you and your team can map out and work through a SWOT analysis. You can do SWOT for several programs, services, products and then overlay the results to see what the common denominators are.

Again, a SWOT session is more in-depth; depending on what you are examining, you may find it helpful or more of a hindrance. Use what works best for you.

Engaging key stake holders…. Employees, into this conversation will do a couple of things. One: value add. Employees who are asked for their input are more engaged, and when they feel valued, they tend to stay.

Two: Many times, managers and owners do not know the ins and outs of a machine, program, or service like someone utilizing it on a regular basis. As a business owner or manager, ask those front-line workers what is and isn’t working. You will learn A LOT, and potentially save money, time, or customers by incorporating your staff in these conversations. Even if you are the owner and manager AND an operator…. Ask employees anyway. You may be very surprised at the responses you get.

If you have never done anything like this before with employees, here’s an idea for you. Along the left side of a post-it note, write Keep Stop Start, and hand it to your employee(s). Ask them to return that to you in two days with one thing they think your company should keep doing, one thing they think you should stop all together, and another thing that should be started. Give them time to think about it. You may find it to be VERY revealing, a great way to start conversations about the work environment, AND crazy enough, make your production increase as you find what is working and what might not be.

These are commonly used tools in all areas of business and you can feel confident in trying them with your business.

I pray you have a blessed 2020. Cheers to the New Year!